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Which payment methods do you accept?We accept Paypal & Credit cards ( Visa, Master Card, American Express ).
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How long does shipping takes?We use Australia Post to deliver our parcels, It takes between 2-7 business days. A flat $10.95 fee is charged.
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Do you offer a money-back guarantee?Yes! We do, We are confident in our products. If, however, you have ordered 30 or more days ago, we do not accept refunds on any products.
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Where do I enter my discount code?At the final stage of checkout, you will see an option to Enter a promo code, you enter it there and then click apply. If you have any problem finding it then please contact us via Chat or Email.
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Can I add a note/special instructions to my order?Yes of course. There is a "Add Note to seller" section available during check out for you to add any important details or instructions for our team.
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Can I Export your products overseas and what is the procedure?We receive many export enquiries each week, please contact us via email with full details of your distribution company, capabilities and proposal. Providing more information will be beneficial to your request. Please note that only successful enquiries will receive a response and no time frame can be guaranteed.
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